What the Automobile Industry is Saying about this Dealership Success Guide

I have been working with Chuck through his dealership leadership courses and sales process training for some time now. His differntial approach is refreshing and gets quick results. My direct experience with his approach is I have taken a Honda dealership from being 9th in our District and 16th in our Zone to #1 in our District and #1 in our Zone in a short period of time. Chuck's curriculum is easy to follow and is totally different than all the "car guy" material which has been taught for too many years. I highly recommend it to any dealer who wants to grow the store and have a team well prepared.
Dave Hillyard/GSM/Criswell Honda/Maryland

“I hired Chuck Barker to come into our dealerships to assess our management teams, our sales staffs and our selling processes as I felt that I possibly had not made the proper tools available to everyone to enable them to excel for the dealerships and themselves. I felt that I needed to give them more training so they could fully understand their jobs as well as how to do them properly, efficiently and effectively. Chuck Barker came into our store and immediately became ONE of us. He not only did an excellent job for us but he also was able to convert a couple of our team members that think I am nuts for always bringing in outside consultants to further our knowledge and help us to stay successful, to actually be positive about his time here as well as the results that were attained. I was very impressed with his attentiveness to detail, his organizational skills, his easy going demeanor, his positive attitude and his ability to read individual personality types very quickly. I was very pleased with how he molded our team into a true team. Since Chuck has been gone, our entire team shared with me what they learned from Chuck, how happy they were that he came here, that they were allowed to be part of his program and how it has helped them not only on the job but at home with family and friends. I keep hearing "when is Chuck coming back". I would recommend Chuck Barker to all to prepare your teams so that you could quite possibly never see another downturn in this business. I am a 3rd generation dealer and have weathered four (4) downturns in this industry since 1976 and with Chucks continued help, It will be quite possible that we will never allow our dealerships to go through our "5th" downturn in this industry.”
Top qualities: Personable , Expert , High Integrity
Thomas Clusiau
Dealer/Principal Clusiau GMC, Jeep Chrysler, and Ford stores.

“As the Editor of Digital Dealer I had the pleasure of working with many professionals in the auto industry and Chuck Barker was one of the standouts. His experience in the corporate world brought a much needed perspective and process driven focus to his many articles in our publication. Based on the many positive responses from readers, I know he really helped many of the dealers move forward with their business practices. Chuck is results oriented and strategic in his implementation of any activity in which he is engaged. If you have a chance to work closely with Chuck, I strongly suggest you take advantage of that opportunity.”
Mark Dubis
Former Editor , Dealer Communications, Current Partner in CarFolks.

“Chuck, with his strong core values, has helped our company take our business to the next level in many areas. From SSI to Process implementation to complete CRM awareness we have reached top levels in the past years. Chuck certainly practices what he preaches and has brought the word "integrity" to the Automobile business for us. We obtained the Dealer of the year award from our manufacturer after using his services for 4 years straight. Sweet success always...what an Impact.”
Top qualities: Great Results , High Integrity , Creative
Jason Pies
Former GM Jeep Chrysler Dealership

"I have been following Chuck’s articles in Digital Dealer since 2005 as a Dealer Principal/GM and CRM provider. I find the processes and commitment Chuck talks about even more relevant today than ever before. With staff cutbacks just to survive in today’s market, Chuck’s words of wisdom and the content he teaches will make any store better and more efficient"
Guy Manasse
President, DealerUps
www.DealerUps.com
Parayil & Mann Dealer Service Inc

Having been in the automobile business for 15 years I have been though many training classes some good, some bad. This training is by far the most beneficial I have ever received. I believe it is because the professional material rings so true and is presented in an uncluttered, sensible fashion. Very well done, I get it!
Tom M.

As a Dealer in the automobile business I was amazed at what I learned through these new principles. Just when I thought I knew everything about the car business this approach comes along and presents leading edge material that has turned my entire perspective around towards these enhanced sales performance. Great Training!
Jeff L.

I had been in corporate America for over 12 years before the car business and I can say that this training is by far the best sales training I have ever attended. It puts the human element back into selling professionally. Wow, give me more.
Scott A.

With regards to the quality and content of this training; I have been selling cars for over 10 years and I am very excited about the new fresh information I have learned here. This course is the future of selling cars today. I would recommend that anyone considering selling frankly anything invest in this course.
Carlos S.

Through this training, I have learned to be like a corporate executive in charge of my own corporation. It has provided me with exceptional training, a far cry from the stack of old tapes I was forced to view during my induction into the car business with a different dealership. I was encouraged to think for myself instead of just being fed a bunch of tired car dealer clichés. This training was a splendid choice and a valuable asset. Best ever!
Janus B.

This material was inspirational and motivating. It was inspiring because it created an awareness of how customers think and the reasons as to why they buy. I learned that buying a vehicle is an emotional decision and customers buy because they like their salesperson and the future of the business lies within customer service and building relationships. We learned how to treat customers with respect and integrity. Awesome class! Let me know when I can attend another one.
Jessica A.

I feel that this training has really put things in perspective. I’ve learned that the process of selling a vehicle is more than just a sale it is a relationship building process. I know this training will help me be more productive and help me grow in every area of my life.
Vincent P.

I felt comfortable and confident throughout the lessons. The choice of materials included spoke directly to our profession in ways that promise to increase our effectiveness as professional sales people.
Laura M.

This has been a very unique opportunity and advantage that very few companies offer to their employees. I have learned a huge amount of knowledge that will help me in my work as well as my personal life, and everything I learned will be able to go with me into the future.
Stacie M.

This class was absolutely the best training I have ever had. I will use the training I received the rest of my life. I know I will succeed due to this training. Thank you for your efforts to make me my best.
Brandon H.